Journal of Applied Science and Engineering

Published by Tamkang University Press

1.30

Impact Factor

2.10

CiteScore

Yao-Jen Chang This email address is being protected from spambots. You need JavaScript enabled to view it.1 and Tsen-Yung Wang2

1Department of Electronic Engineering, Chung Yuan Christian University, Taoyuan, Taiwan 320, R.O.C.
2Institute of Health and Welfare Policy, National Yang Ming University, Taipei, Taiwan 112, R.O.C.


 

Received: July 7, 2009
Accepted: May 3, 2010
Publication Date: June 1, 2011

Download Citation: ||https://doi.org/10.6180/jase.2011.14.2.10  


ABSTRACT


The study follows action science approach to the problem of nonprofit housing services. After 4 months of action science-based activities, such as organized participant observations, in-depth interviews, field work, and focus group studies, the main findings are (1) mapping tools make better GUI with respect to web-based housing services, and (2) context-aware personalization can translate to better user experiences as an RDFS-based working prototype has been built and tested. A user survey shows high level user satisfaction. Although the case study was carried in a nonprofit housing organization, the practices in action research approach can be applied to other NGOs as well.


Keywords: Mapping Tools, RDFS, NGO


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